| HP Supportpack - Service
contract / 2 year Warranty for hp pavilion n5000 n6000 series
(H2853A)
SERVICE DESCRIPTION: HP will provide door-to-door service that
features pick up, repair, and delivery of the customer's unit.
The turnaround time is 3 business days, which is measured from the
time of logging the call to delivering the repaired unit to the
customer. The customer must log a call at the HP Customer
Support Center between 8:00am and 6:00pm eastern time, Monday
through Friday, excluding HP holidays. Service is limited to
U.S. major metropolitan areas including parts of Alaska. This
service is not available in Hawaii.
You must register this product to receive support from HP.
Registration card is enclosed.
- HP Supportpack Product Number: H2853A
- Service Level: express repair, 3rd business day, 2 year
- Products covered: HP Pavilion notebook PCs - n5000,
n6000 series
- HP Supportpack ID Number: Included in packed
HP Supportpack provides hardware support from the date of your HP
product purchase. Once you've purchased your HP Supportpack,
if your HP product malfunctions for any reason (except abuse,
negligence, or accident*), simply call the phone number listed on
your HP Supportpack label. You will receive technical support
over the phone from one of our service representatives and, if
necessary, dispatch, an authorized HP service representative to fix
the problem at your site (response times may vary depending on your
location)
HP Supportpacks are only available for HP products purchased new,
within the last 180 days, except for post-warranty and selected
nonrepar services. Please read enclosed Terms and Condition
for specific support entitlement and coverage.
* Does not apply to Accidental Damage Protection Supportpacks
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