| 3 year Extended Warranty - Next day
exchange - hp care pack for DVD/CD Writers (U4806A)
Service description: HP will ship a permanent replacement product,
freight prepaid, with next business day delivery for service calls
received by HP during HP standard business hours (between 8:00 am
and 6:00 pm local time, Monday through Friday), excluding HP
holidays. Calls must be received before 2:00 pm PST, Monday
through Friday, excluding HP holidays, to activate HP Next Day
Exchange for next-business-day delivery. The service provides
a permanent replacement unit by 10:30 am the following business day
in most areas. Delivery time may vary based on geographic
location. The replacement unit is shipped overnight via a
premium airfreight carrier to your location free of freight charges.
Replacement units are refurbished to like-new condition and are free
of major cosmetic defects. Customer must return failed product
to HP within ten (10) business days of customer's receipt of the
replacement product. Most areas within the continental United
States can be serviced the next day. Add 1 to 2 days for
service in Hawaii and Alaska. |