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NOTE
FOR EBAY TRUST & SAFETY:


Our shipping charges for USA 48 CONNECTED STATES is FLAT RATE. For
example, Some of larger Docking stations like the Xb2000, and the XB3000
units which are LARGE & weigh 21 lbs shipping weight ( maybe more if
int’l – for safe shipment), plus we require insurance on all items
shipped, and any items over $100 or to unconfirmed USA addresses require
signature delivery – all this is reflected in the flat rate shipping
shown for the USA 48 connected states.
Our USA 48 states,
flat shipping rates, reflect shipping amount (based on weight &
dimensions), handling, INSURANCE INCLUDED, and ANY Signature delivery
required (+2.25 included for UPS for signature required or Adult
signature delivery +3.25 included for UPS) required for shipments (note
USPS amounts for insurance & signature delivery are MORE than UPS and
included in the shipping flat rate shown). Please note that our flat
rate shipping is VERY competitively priced and includes these amounts,
providing ease of payment & security of our buyer’s packages. Shipping
Flat rates are per customer request shipped via UPS & USPS.
+ PRODUCT CONDITION :
We describe our items in NEW, OPEN BOX, B-stock, OEM, RETAIL,
BROWN-BOX, etc. If you see a description that doesn't match
these & you have questions, please email us BEFORE you bid. Once you
place a bid, your bid is a contract to purchase the item.
- A NEW
item constitutes a new, unused, item that is NOT a refurb!
- A
OPEN BOX item is an item that we received, we open, inspect
for all items, we test, if 100%, we put back into the box & label as
an "open boxed" unit. Maintains Full Manufacturer
Warranty.
- A B-stock unit is a "blemished"
unit that has cosmetic issues, but has otherwise passed a test to be
"functioning perfectly", but simply has minor blemishes such as a
scuff, scratch, ding, dent, etc all usually MINOR items. With
B-stock items, we usually wait until we have more than one unit
before we post so we can not take a picture of each individual item
or it's blemish, however we're sure you'll be pleased as they're
MINOR & the unit will have tested 100% functional. Maintains
Full Manufacturer Warranty.
- OEM stands for
"ORIGINAL EQUIPMENT MANUFACTURER" which is a common term in the
computer business for items purchased in BULK which saves $ in
packing materials & therefore we can pass the savings onto you- for
example, cd-rom's are purchased in a case of 10 & are less cost than
retail, single boxed units as they do not cost as much to ship,
store, etc & therefore we can pass the savings onto you!
Maintains Full Manufacturer Warranty.
- RETAIL means it's in a
retail box.
- BROWN BOX is another way
to save money- it's packed in a brown box, ready to be shipped &
costs less simply for the fact that it's not in a retail, colorful
packaging which costs much more than a simple brown box - so we
also pass the savings onto you!
- USED- We RARELY list used
items, but they will labeled USED in the case we do.
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+ THIS AUCTION INCLUDES SECTION:
This section more accurately describes what you will get in this auction.
We strive to make our auctions as clear as possible. If it is
not listed in this section, it may not be included at all in the
auction or we may offer it in our EBAY STORE. Items such as power cords or items that are
physically attached to a unit such as power cords or laptop
cables will not be mentioned as they would be considered part of the
larger item which they are attached to. IF IN DOUBT, please
ASK FIRST before you bid - WHY? We're human & we may have missed
something or you may have a question on & we'd be happy to check for you. :) We don't want you to
bid on an item if you're unsure about any part of our auction.
ASK FIRST!
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+ GENERAL BIDDING INFO
(FOR ALL BIDDERS)
Please Note: Problems in the past forced us to adopt these policies.
If you take issue with these policies, do not bid on our
auction.
- If you have questions,
DO NOT BID & please email to ask before bidding. Don't Bid
then ask or you WILL own it!!
- We are
Not responsible if you purchase the wrong QTY or the wrong part
that you need, you're still liable for the auction sale.
This is a
marketplace, and your bid is your contract per Ebay Rules.
- It is necessary for the end
user to check with the manufacturer, manual or other web sources
to insure compatibility. If you find any inconsistencies
please email us so we can update our compatibility list. We
guarantee you will receive the part number listed in the auction.
Returns for incompatibility will be subject to a 20% restocking
fee. View FAQ's for quick answers to our most frequently
asked questions.
- Bidders
with less than 3 different feedback or negative feedback need to
email
support@techexcess.net with your EBAY user name for permission to
bid.
- By
bidding on this ad, ALL Bidders are agreeing to the terms and the
conditions posted in the ad.
- Warranty
is stated in each ad. Items
sold with no warranty from us are AS-IS & bear no returns.
Items may carry the Manufacturer's WARRANTY, which we will
state in the warranty section of each ad, for each item.
-
Any USPS
shipment is the BUYERS responsibility to file a claim if item is
lost, stolen or damaged.
-
Any refused or
unauthorized returned packages are subject to a 20% restock fee &
shipping fees are non-refundable.
AUTHORIZED RETURNS ARE LIMITED TO 10 DAYS from date of RECEIPT. If
guaranteed DOA- THEN YOU HAVE 3 DAYS FROM DATE OF RECEIPT to
NOTIFY US VIA EMAIL to our registered ebay email address. ANY
RETURNS AFTER 30 DAYS WILL BE SUBJECT TO A 25% RESTOCKING FEE.
SHIPPING & HANDLING IS ALWAYS NONREFUNDABLE.
Remember, by bidding you enter a contract & agree to all terms
herein.
-
Please allow 1-4 business days
from date payment is completed for item to ship: We ship Monday-Friday until ~3pm EST. No shipping on
USA Holidays.
- No personal
checks & NO
3rd party shipping or payees - your payment will be refunded.
- We speak
primarily English & we only Quote & accept payment in US DOLLARS.
-
PAYMENT MUST BE
RECEIVED within 10 days of end of Auction or Buy-it-now time in US
DOLLARS
-
EXPRESS & INTERNATIONAL SHIPPING REQUESTS : Send your FULL ship
to address for a QUOTE before you bid! If paypal, address must be
confirmed for express shipping.
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+ SHIPPING &
PAYMENT -
USA BUYERS ONLY
This is for Buyers who LIVE IN the USA 50 states only
HOW WE SHIP WITHIN USA
: USA Buyer pays flat rate as stated in the ebay ad for
Shipping, Handling & Insurance for contiguous 48 states in USA only.
Shipping is UPS by default. Shipping to HI & AK, Please email for
Quotes. Shipping, handling, & insurance is non-refundable - NO
EXCEPTIONS. We will ship UPS EXPRESS (Send me your full address for
quote B4 bidding) and USPS PRIORITY per request, both are to
confirmed addresses only (USPS rate usually same as ground BUT
MAY VARY).
Any USPS
shipment is the BUYERS responsibility to file a claim if item is
lost, stolen or damaged.
PAYMENT
BY PAYPAL:
1)Orders over $100 require signature delivery - please plan
accordingly.
2)CONFIRMED ADDRESS ONLY when shipment is via EXPRESS or USPS
PRIORITY
WIRE BANK
TRASNFER:
– Is possible, but NOT
recommended because BUYER PAYS ALL FEES – This includes Sending
fees, international Intermediary bank fees, and receipt fee of $15
for us to receive your payment. We MUST receive the EXACT amount we
need for the item & shipping costs, so please plan accordingly when
sending payment.
APO SHIPMENTS: WE SUPPORT OUR TROOPS!
Please email me your ZIP CODE, I will quote shipping
via USPS PRIORTY,INSURED. I can accept paypal if your APO is
confirmed address. I ship apo's within 1-10 business days as
we only make the trip once per week & the post office is an hour
round trip from our location. If you're OK with that, we'll
happily send your item!
PO BOXES :
NO. We can not ship to PO Boxes- PO Boxes NOT
accepted!
MONEY ORDERS OR BIDPAY:
US Postal or certified MONEY ORDERS in us funds. We're
REGISTERED with bidpay.com, simply enter the auction info. If you
want to ship to a 3rd party, or without signature, or any exception,
please ASK BEFORE You bid- we MAY
make an exception for you.
Shipping, handling,
& insurance is non-refundable - NO EXCEPTIONS
We ONLY combine shipping on
"Dutch" auctions when you purchase more than one of the same unit
within the same auction.
Larger, heavier items that require separate shipping display little
or no discount as we have to ship them separately for the safety of
the package. Sorry- At this time we do not combine shipping for
multiple/separate auctions.
WHY DO SOME
ITEMS COST OVER $20 TO SHIP?
Some of the items we
carry are heavier than one may think. For example, several of
our high quality docking stations are a whopping 21 pounds each!
5.1 surround sound speaker systems can weigh as much as 20 pounds as
well, and the 2.1 speaker systems top out at 18 pounds. These
are sturdy items built to last and may cost a few extra dollars to
ship due to the higher quality of materials used to manufacture
them. Other expenses that can drive the cost of shipping to
over $20 can include signature authorization for unsafe delivery
areas. In addition, expensive items, while they may not be
extremely heavy, require us to pay a higher insurance fee to cover
the item. If you would like to be educated on standard
shipping policy instead of complaining, please feel free to email
us.
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International LCD Orders
Although we will accept orders internationally, we will ask you to
VERIFY Your PART # On the back of the LCD Panel they have
BEFORE it actually leaves here, within 3 days of their payment,
else we will ship the item & if they order the wrong part, then they
will be held liable for shipment back, and reshipment costs. |
+ SHIPPING & PAYMENT -
INTERNATIONAL BUYERS (NOT USA)
This
section is for those that reside OUTSIDE of the USA.
PLEASE: Request your Shipping QUOTE by sending your FULL ship-to
ADDRESS BEFORE you bid. Else you agree to pay FULL UPS RATE. Sorry!
We will QUOTE UPS & USPS ONLY.
Int'l ONLY Shipping INFO:
1) We do NOT SHIP GROUND internationally (CAN. OR PR).
2) We ship UPS INTERNATIONAL & USPS GLOBAL EXPRESS - TRACEABLE
METHODS only.
3) Shipping,
handling, & insurance is non-refundable - NO EXCEPTIONS
4) USPS PACKAGES are insured, however buyer is responsible for any
USPS Shipping claims.
Int'l
ONLY
PAYMENTS:
1) ALL PAYMENTS TO BE IN (USD) US FUNDS ONLY.
2) CANADIAN BANK or POSTAL MONEY ORDERS - I can not take
Canadian Bank Postal Money orders without an additional $3.75 fee.
This is to cover a FCC processing fee incurred at my bank. To avoid
fee, Pay with Bidpay.com
3) BIDPAY.COM or OVERSEAS BANK or POSTAL MONEY ORDERS -
Please use ebay's checkout, choose MONEY ORDER/OTHER & enter your
SHIP TO address & email us WHEN you have sent payment. For fast
arrival, use bidpay.com - fast,online & you can use CC - see
bidpay.com for more info.
Int'l
PAYPAL:
We will ONLY accept if you have BOTH a CONFIRMED addresses &
a VERIFIED member status. At this time, onlythe UK, CAN, PR &
USA can confirm addresses. We hope this changes in paypal, but we
will onyl ship to those that we're covered under paypal seller
protection policy. For more info- go to paypal's help section.
IF YOU DO NOT HAVE BOTH A CONFIRMED ADDRESS & VERIFIED
MEMBER STATUS, THEN YOUR PAYPAL PAYMENT WILL BE REFUNDED
& YOU WILL BE ASKED TO MAKE PAYMENT WITH MONEY ORDER OR BIDPAY.COM.
DUTIES & TAXES:
Our shipping quotes do NOT include duties & taxes or
FEES that may be required for release of your item& due upon
receipt. We can not quote this info (changes daily) & can not
quote the amounts accurately for each country is different. For more
information, please contact your local post office for rates in your
country BEFORE you place a bid. International Returned/refused
shipments bear ship to & return shipping charges & the remaining
will be refunded less a 15% restock fee.
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+WARRANTY ON EBAY ITEMS & WARRANTY DESCRIPTION:
Warranty is stated separately & in each ad. Items
may carry the Manufacturer's WARRANTY, which we will
state in the warranty section of each ad, for each item.
Many new items we sell as-is as they have full mfg warranty. We
are HP authorized RESELLERS & HP warranties apply. EBAY
ITEMS ARE CONSIDERED TECHEXCESS CLEARANCE ITEMS & BEAR NO RETURN TO TECHEXCESS. Items
sold with no warranty from Techexcess are AS-IS & bear no returns.
Any returned package without RMA#, refused packages or return to
senders (FOR ANY REASON)
, we will NOT re-ship
item(s), and customer will receive refund minus ALL shipping costs +
a 15% restocking fee(item cost only).
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+ What you get when you WIN / BUY IT NOW:
You are bidding on EXACTLY
what is stated, including the terms and conditions. All items
you will receive will be included in the "This Auction Includes"
section. If there is no mention of a specific item in the listing,
i.e. a power adapter, battery, hard drive, cable, CD-ROM, etc., it
is not included in the sale. We also reserve the right to end
auctions early. |
+ What Happens When you Don't Pay:
IF PAYMENT IS NOT
RECEIVED WITHIN 10 DAYS OF END
OF AUCTION, ITEM WILL BE RE-LISTED, WE WILL FILE
NPB (Non
Paying Bidder), AND NEGATIVE FEEDBACK WILL BE LEFT.
***
NO EXCEPTIONS!
***
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+ Can you Cancel my BUY IT NOW?
IN short, NO. Once you place a
BUY IT NOW bid on Ebay, you now have promised to pay for the item by ebay
contract. You can either pay my ebay fees or we can go through
ebay's dispute process so taht I can get back my ebay fees for the
item you bid on & won, but did not want for whatever reason (purcahsed
too many, live somewhere we don't ship, shipping is too much, can't
pay for item, etc) - I don't care the reason, it's business & If you
don't want the item, then I'm asking for my fees abck from ebay
through the dispute process aka the NON PAYING BIDDER process - all
part of ebay's terms & conditions. We suggest EBay's Help
section for more information.
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+
PAYMENT by MONEY ORDER
FOR MONEY ORDER PAYMENT INFORMATION, PLEASE GO THROUGH EBAY'S
CHECKOUT PROCESS & CHOOSE "OTHER/MONEY ORDER" or contact us after
you have won the auction for money order or bidpay.com information.
We are REGISTERED with bidpay.com so all you need to do is enter in
the Auction & shipping information in and once approved a money
order will be sent to us.Please include with payment your:
Full Name___________________________
Full ship to address__________________________
Phone # (shipping purposes only)__________________________
Email address__________________________
Ebay auction #__________________________
Ebay ID (Ebay name) __________________________
Once payment is received, you will
receive an email notification from us confirming payment, and your
tracking information will follow later on that same day. We will
ship your item out within 1-3 business days from date we receive
payment. We ship M- F until 2PM each day.
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+ CAN I CALL YOU OR EMAIL YOU IF I HAVE MORE
QUESTIONS?
YES! Please contact us via email at
support@techexcess.net
(Email is our preferred method of contact), or at
206-333-0101 (our
voice mail- we're in & out of the office during the week).
Alternatively you can try our AIM (aol instant messenger)
MADCRAZYGEAR or GONEISGOOD which is available only when we're online.
Please remember to include your Name, your Order # (if
available), your Phone # & Email address (please spell OUT on vmail)
& we'll get back to you. |
+Duties & taxes
(BUYERS OUTSIDE OF USA ONLY)
THE
Buyer/Recipient is 100% responsible for & pays ALL duties & taxes due,
upon receipt of item.
Duties, Taxes & fees etc will not be added into shipping quote -
shipping quotes are for shipping only.
NO-I do not know what they
will be as they're different for each country & they change all the
time. YOU, the buyer are fully responsible for duties & taxes
for your package on arrival of your item. Here's more information from USPS about duties & taxes:
https://sss-web.usps.com/gem/jsps/showDutiesAndTaxes.jsp
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| LAST
UPDATED APRIL 1, 2005 |
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