hp care pack - 3 year warranty upgrade for all Pavilion/Presario Notebooks & Desktop PCs (U4819A)

Service Description: HP will provide door-to-door service that features pick up, repair, and delivery of the customer's unit.  The repair turn around time is 3 business days, except for intermittent failures that may require additional repair time.  Turn around time does not include transit time.  Service is available in the US and may be longer outside of major metropolitan areas.  Limitations exist for parts of Alaska and Hawaii (based on geographic location).

You must register this product to receive support from HP.

Registration card is enclosed

• HP Care Pack Product Number: U4819A
• Service Level: Pick up & Return, 3 year
• Products covered: Pavilion/Presario Notebooks, PCs
• HP Care Pack ID Number: Included in package

HP Care Pack provides hardware support from the date of your HP product purchase.  Once you've purchased your HP Care Pack, if your HP product malfunctions for any reason (except abuse, negligence, or accident*), simply call the phone number listed on your HP Care Pack label.  You will receive technical support over the phone from one of our service representatives, and if purchased, dispatch an authorized service representative to fix the problem at your site (response times may vary depending on your location).

HP Care Pack services are only available for HP products purchased new, and within the standard warranty period (typically one year), except for post-warranty and selected nonrepair services.  Please read enclosed Terms and Condition for specific support entitlement and coverage.

*Does not apply to Accidental Damage Protection Care Packs